- Decide if email is the right way to communicate. It may be a better idea to make a phone call, send a fax, meet one-on-one or write a letter
- Ensure that you use an interesting subject line that gets attention
- Start off your email appropriately. It depends on your relationship with the person. Some people still like to be called Mrs or Mr, especially in places like Russia
- Keep your emails short and get your point across quickly. Use bullet points. Nobody reads long emails. Avoid using jargon
- Ensure that you personalise the email and that you spell people’s names correctly
- Ensure that you include a signature file
- Check that your email gets your point across clearly and do a spell check before you send an email
I often offend people with my short to the point emails so be careful
